Maintenance – 6th December 2014

We will be performing maintenance during the morning on 6th December 2014. The maintenance will require complete shutdown of affected customer VMs. Affected customers received a notice via e-mail on Wednesday, 3rd December 2014. Details are listed below.

DATE: Saturday, 6th December 2014
START TIME: 8:30AM Central Standard Time (UTC -6:00)
ESTIMATED END TIME: 11:30AM Central Standard Time (UTC -6:00)
SERVICES/EQUIPMENT: XenServer hosts, FST Control Panel
TYPE OF WORK: Datacenter migration
PURPOSE OF WORK: Datacenter provider physically migrating equipment to new, higher-quality facility

IMPACT OF WORK: Complete shutdown of customer VMs. If you are receiving this message, all of your VMs with FST Servers will be gracefully shut down at 8:30AM CST and will remain powered off and inaccessible throughout the maintenance period. The FST Control Panel (https://my.fstservers.com) will also be unavailable during the maintenance period. VMs will be powered on and Control Panel service will be restored as soon as the move is complete.

Our normal support services will be available during this maintenance window. As always, customers may contact support at support@fstservers.com.

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